FAQs

What happens after the inquiry form has been submitted?

After the inquiry form has been submitted, I will follow up with a contract agreement and rental retainer invoice.

Are items delivered or do they need to be picked up?

With the current storage space, it is easiest if all items are delivered to the location. Other arrangements will be made if needed by either party.

who is in charge of backdrop assembly?

The Poppy Creative will deliver, assemble and disassemble all backdrops.

When are fees due and are retainers fees refundable?

The full invoice is due 30 days out from your event. Retainer fees are due within a week of the receipt and not refundable at this time.

Can my rental date be changed without fee?

Yes. If you rental date needs to change there is no associated fee.